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Seller FAQ


How can I cancel a buyer's bid?


In general, sellers shouldn’t cancel bids on their listings. However, there are a few legitimate reasons for doing so:

1. A bidder contacts you to back out of the bid.

2. You cannot verify the identity of the bidder after trying all reasonable means of contact.

3. You end your listing early.

Note: Bids cannot be reinstated after they've been canceled.

To cancel a bid:
Go to the Canceling bids placed on your listing page.

Enter the item number, the user ID of the bid you’re canceling, and the reason you’re canceling the bid.

Click the Cancel bid button.


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