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Seller spotlight

Edmund Swoboda

eBay Top-Rated Seller
Member Since: 2000
Country: Indonesia
Main Products: Gold and pearl jewellery

Edmund's eBay Story

  • An experienced gemologist and jewelry designer , Edmund started shopping on eBay over 10 years ago.
  • The opportunity to reach a worldwide audience inspired Edmund t o try selling items from his private collection of jewelry.
  • He was so successful that within 2 months, selling on eBay ha d become his full-time job.
  • Nowadays, he operates his eBay business – AGUSTUS-Collection – out of a 500 squaremeter facility and empl oys 10 staffs with another 25 goldsmiths at his jewelry workshop.

Product Sourcing

  • As the business grew, Edmund began stocking rare and unusual pearls and gemstones f rom direct sources all around the world.
  • His sales further escalated following the launch of his own 2 2K gold designer jewelry line.

Key Challenge

  • In the early years it was dif ficult to receive payments from international buyers. When PayP al became available, it not only solved the problem but opened up his business to thousands of new buyers.

Keys to Success

  • Customer satisfaction is a top priority for Edmund as he attrib utes his success to the many loyal, repeat buyers that continue to shop with him over the years.
  • Empowering his team to manage the administrative aspects of the business has enabled him to focus on creating unique jewelry using new and exciting materials he personally s ources during his travels.