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2013 Autumn Updates for Holiday Success

The updates coming this fall will require little or no change to your listings—We’re
empowering sellers for a great holiday sales with stability and support you need!

  • US Site Update  
  • UK Site Update  
  • DE Site Update  
  • AU Site Update  

Updates deliver safeguards and stability to boost your profits in the holiday rush

Top Rated Seller grace period:
When they see the Top Rated Plus badge on a listing, buyers know their package will ship right away and they’re assured a reasonable return policy. Now as a Top Rated Seller, you’ll have a 2-month grace period to keep your benefits if you fall below required sales or tracking.
Safeguards for your hard-earned feedback:
An expanded Feedback policy defines many more situations in which negative feedback and low ratings are removed from your record.
More support to win sales with a great return policy:
The eBay managed returns process makes it easy to offer and manage the kind of confidence-inspiring return policy buyers want. Updates include support for replacements as well as refunds, the ability to issue a refund without physically return when you don’t want the item back, or buyer could go through a recordable return process and return item to your US address.
Category and item specific changes
Category and item specific changes are included in this update to help you consolidate and manage changes.