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Logistics Providers and Fees

Offering buyers a choice of shipping services for different requirements and budgets provides a better shopping experience. Some factors to keep in mind when selecting which shipping providers to use for your business include:

  • Shipping cost
  • Shipping time
  • Tracking service
  • Proof of delivery
  • Coverage for loss or damage

To help you make your selection, here are some shipping providers, listed by country.

THAILAND SINGAPORE MALAYSIA

Economy

Economy Shipping Time:11 - 20 Business Days

Shipping Provider Services Phone
Pos Malaysia
View Website
  • Ships by air to almost every country in the world.
  • Tracking and proof of delivery available using registered mail.
1 300 300 300
DHL Global Mail
View Website
  • Cost-effective bulk mailing service for businesses with direct connections to over 200 countries.
  • Basic insurance, tracking and proof of delivery is generally included.
+603 2241 8276
ezyparcels
View Website
  • Affordable delivery solutions to over 220 destinations
  • User-friendly portal tailored for e-commerce businesses to accelerate shipping and payment process
  • Compensation for lost and damaged items.
  • Tracking available for registered packages
  • Optional insurance coverage for high-value items
5569 3124
Aramex
View Website
With a large global network, Aramex can help your e-commerce site expand without borders so you can:
  • Deliver to your customers within Malaysia.
  • Ship internationally with very competitive rates.
  • Store your products in Aramex facilities across the region.
  • Benefit from Aramex cash on delivery services.
+603 - 77878787

Customer Care Email: KULCustomerService@aramex.com

Economy

Standard Shipping Time: 5 - 10 Business Days
Express Shipping Time: 1 - 4 Business Days

Shipping Provider Services Phone
FedEx 
View Website
  • Range of door-to-door standard and express delivery options to over 200 countries.
  • Basic insurance and tracking is generally included.
1800 88 6363
+603 7721 1388
Operation hours:
Mon-Fri: 0830 –2200
Sat: 0830 – 1500
DHL Global Mail
View Website
  • Range of time-definite, next-day, door-to-door express delivery options to major business centers as well as door-to-door standard delivery options available.
  • Basic insurance and tracking is generally included.
1800 888 388
UPS
View Website
  • Range of door-to-door standard and express delivery options to up to 60 countries.
  • Basic insurance, tracking and proof of delivery is generally included.
1800 1800 88
Operation hours:
Mon-Fri: 0830 –1800
Sat: 0830 – 1300
Pos Laju
View Website
  • Range of standard delivery options to over 200 countries as well as express delivery to Singapore and Tokyo.
  • Tracking is generally included.
1 300 300 300
ezyparcels
Standard 5-10 Business Days

Express 1-4 Business Day
View Website
  • Value-for-money delivery solutions to over 220 destinations.
  • User-friendly portal tailored for e-commerce businesses to accelerate shipping and payment process.
  • Compensation for lost and damaged items.
  • Online tracking status update.
  • Optional insurance coverage for high-value items.
5569 3124