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Logistics Providers and Fees

Offering buyers a choice of shipping services for different requirements and budgets provides a better shopping experience. Some factors to keep in mind when selecting which shipping providers to use for your business include:

  • Shipping cost
  • Shipping time
  • Tracking service
  • Proof of delivery
  • Coverage for loss or damage

To help you make your selection, here are some shipping providers, listed by country.

THAILAND SINGAPORE MALAYSIA

Economy

Economy Shipping Time:11 - 20 Business Days

Shipping Provider Services Phone
SingPost
View Website
  • Ships by air to almost every country in the world.
  • Tracking and proof of delivery available using registered mail.
+65 6845 8000
DHL Global Mail
View Website
  • Cost-effective bulk mailing service for businesses with direct connections to over 200 countries.
  • Basic insurance, tracking and proof of delivery is generally included.
+65 6883 0771

Economy

Standard Shipping Time: 5 - 10 Business Days
Express Shipping Time: 1 - 4 Business Days

Shipping Provider Services Phone
FedEx 
View Website
  • Range of door-to-door standard and express delivery options to over 200 countries.
  • Basic insurance and tracking is generally included.
+65 5432 811
Operation hours:
Mon-Fri: 0830 –2200
Sat: 0830 – 1330
DHL Global Mail
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  • Range of time-definite, next-day, door-to-door express delivery options to major business centers as well as door-to-door standard delivery options available.
  • Basic insurance and tracking is generally included.
1800 285 8888
UPS
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  • Range of door-to-door standard and express delivery options to up to 60 countries.
  • Basic insurance, tracking and proof of delivery is generally included.
1800 738 3388
Operation hours:
Mon-Fri: 0800 –2200
Sat: 0830 – 1600
Speedpost
View Website
  • Range of time-definite, next-day, and day-certain door-to-door express delivery options to over 200 countries.
  • Basic tracking is generally included.
1800 222 5777
Operation hours:
Mon-Fri: 0800 –2200
Sat: 0830 – 1600

Other

Shipping Provider Services Phone
The Postal Connect
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Track and Trace
View Website
  • A one-stop hub to send items in bulk using various service providers at discounted prices.
  • Packaging services are also available.
  • Track and trace all your shipments from various service providers including SingPost*, DHL Express, FedEx and UPS from one portal.
*SingPost standard and registered mail shipment tracking is only available to The Postal Connect customers.