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Becoming a Top-Rated Seller

Top-rated sellers are PowerSellers who consistently provide the best buyer experience. Whether you have a large volume of sales or a smaller volume, you can be a Top-rated seller. The requirements and benefits are the same for most categories, with the exception of Motors vehicle categories.

What are the Requirements?

Country

Seller Status

Sales Volume

Percentage of Low DSRs (1 or 2 ratings)

eBay Money Back Guarantee & PayPal Buyer Protection Cases Standards

US Be a member of the US PowerSeller program. Learn about US PowerSeller requirementsand US PowerSeller benefits. Have at least 100 transactions and US$3,000 in sales during the last 12 months with US buyers.
  1. > 400 transactions during the previous 12 months: percentage of 1 & 2 ratings must be no more than 0.50% for each DSR for the past 12 months.
  2. <400 transactions during the previous 12 months: can have no more than 2 instances of 1 or 2 ratings
Note: We count 1 & 2 ratings only if they come from 2 or more buyers within any given evaluation period. If you have more than 400 transactions, 3 or more buyers must leave low DSRs before they are counted
  1. > 400 transactions over the past 3 months:  case scores are calculated over the last 3 calendar months. For all other sellers, it’s calculated over the last 12 calendar months.
  2. Have opened cases on no more than 0.5% of your total number of transactions with US buyers.
  3. Have closed cases without seller resolution on no more than 0.3% of your total number of transactions with US buyers.
UK Be a member of the UK PowerSeller program. Learn more about how to become a UK PowerSeller Have at least 100 transactions and £2,000 in sales during the last 12 months with UK and Irish buyers. Meet the requirements of the seller performance standards for an eBay UK Top-rated seller. Meet the requirements of the seller performance standards for an eBay UK Top-rated seller.

Notes:

  • Opened cases - Cases that were opened because the item wasn’t received by the customer, or wasn’t as described
  • Closed cases without seller resolution - Cases that the seller didn’t resolve within the time frame provided in the Resolution Center, and eBay (or PayPal) reviewed the case and made the decision that the seller was responsible

Top - Rated Seller Privileges and Benefits


US


UK

  • Priority customer service
  • Up to a 30% discount on final value fees
  • A badge on listing pages
  • The opportunity to purchase the Featured First upgrade
  • Increased visibility in Best Match search results