Trust & Safety
Many members have limits placed on their account or on certain categories and items until they confirm certain information or establish a positive selling history. These limits help you become a successful seller, in addition to ensuring a safer experience for all eBay customers.
We have 3 types of limits:
- Account limits
- Category limits
- Item limits
Read below to find out how these limits are applied, how to increase your limits, and how to improve your selling performance.
There may be other limits that may apply to your account. Also, keep in mind that registering new accounts or buying and selling with other existing accounts to avoid buying and selling limits or other policy consequences is a violation of eBay polices. Learn more about the proper use of multiple accounts.
Note: Selling limits also apply if you have an eBay Store.
Account limits allow us to review account activity and confirm certain information from the seller. These limits vary by seller and may be increased based on your overall selling activity.
Account limits don't apply to the following listing categories and formats:
- Motor Vehicles (except for Parts & Accessories)
- Real Estate
How overall account limits work
You have a limit on sold items, gross merchandise volume, and active items for sale. If an item sells, it counts toward the limit, but if a listing ends without any sold items, it no longer counts toward the limit.
You may be able to request a higher account limit by confirming your information, linking your new account to an established account, or contacting us. When you reach a selling limit you'll be given the option to request a limit increase. We may also evaluate your selling activity on a monthly basis and grant a new limit on your account if you qualify.
Important: If you exceed your limit in a month, you should reduce the number of active listings you have on eBay to bring the number within your limit. Any listings that place you over your current limit may be automatically ended.
You may also review our seller performance standards. These standards provide sellers an opportunity to examine their selling practices to focus on improving performance.
How to find your limits
You'll be able to view most of your account-based limits in My eBay. Click My eBay at the top of most eBay pages, sign in to your account, then select theAll Selling option in the Sell section on the left side of the page (or in theSelling Manager Summary).
The Monthly selling limits section shows your current selling activity relative to your monthly limits. You'll see a red alert once you've reached a limit, letting you know you won't be able to sell more items in the current month. You always have the option to request higher selling limits.
Limits placed on an account for failing to meet the minimum performance standards will also be shown in your Seller Dashboard. This module only appears if your account is Below Standard. You'll see your category and item limits when you list using the Sell Your Item form.
How limits on certain categories work
In certain categories, for certain sellers, we limit the number of items that can be listed in a calendar month. These limits may apply to your account if:
You registered your account less than 90 days ago
You haven't sold multiple items in this category before
You haven't sold in this category in over a year
You have had eBay Buyer Protection cases opened for more than 3% of your total transactions in the last year
You need to establish a positive selling history in the category you're listing in and show that you're able to meet the needs of your customers before you are permitted to list higher quantities. You may also be required to confirm your personal information.
Starting out small also gives you a chance to become familiar with eBay and to make sure you're following our selling practices policy.
Once you've reached the selling limit for an item with limits, you'll get a message explaining that you'll need to wait a calendar month to list that item. There are limits on the number of items you can list in some categories:
Important: Don't try to get around these limits, for example, by listing your items in another (potentially wrong) category. Listing items in the wrong category is a violation of our search and browse manipulation policy.
Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.
For a safer buying and selling experience on eBay, some items may be subject to additional limits. For example, we don't allow listings for counterfeit items, fakes, replicas, or unauthorized copies. Such items may infringe on someone's copyright or trademark and are harmful to legitimate sellers, buyers, and eBay.
Some of these limits will be lifted after you've established a good selling history, but other types of limits will always remain in place. Sellers who have good detailed seller ratings and are confident in the authenticity and origin of their items may be eligible to have the selling limit increased.
Increasing your limits
When you list an item, you may see a message letting you know that you have met, or are close to, one of your monthly account limits. If you can't wait until the next month to continue listing, you can click the link in the message to request higher selling limits. Some sellers may also find this link in the All Selling section of My eBay in the Monthly selling limits section.
From time to time, we ask members to verify contact information and business practices before they're allowed to list more items on our website. We also sometimes ask members to confirm some information.
We may send you an email with more information on what you need to do next. You can find the email in the Messages section of My eBay. Once we can verify your information, we'll review your account to see if we can allow you to list more items.
If you already have an established seller account
You may be able to increase the limits on your account if you have another, more established seller account on eBay. Your other account needs to meet all of these conditions:
- You've been a registered seller for at least 90 days.
- You don't have any unresolved eBay Buyer Protection cases.
- Your detailed seller ratings are at least 4.8 in all areas.
If your account meets all of these conditions, follow the instructions on the Request higher selling limits page to confirm that you already have an established seller account.
If you have a history of selling authentic items
Sellers who have been a seller for at least 90 days with good detailed seller ratings and are confident in the authenticity and origin of their items may be eligible to have their selling limit increased. We'll consider the following when we determine whether to change selling limits:
- Positive buyer Feedback
- No unresolved eBay Buyer Protection cases with buyers
- Selling history (minimum 3 months) and activity as a seller on the site
- Absence of Feedback questioning the authenticity of the item(s)
- PayPal verification
- History of following eBay policies
- General good standing of the account
If your account meets the above factors, contact us and we'll be happy to review your account.
If you don't qualify to have these limits increased at this time, please check back in 30 days. You may be able to list more items of this category or type at that time. These selling limits only apply to certain categories or types of items, so you can usually continue listing other types of items as long as they also follow our policies. Find out more about our rules for sellers.
You can also learn more about our replicas, counterfeit, and unauthorized copies policy.
Contact Customer Support
If you're looking for more help or have a question to ask, please contact us.